Care2Serve strives to deliver the very best services and experience for Tasmania’s family and friend carers. We want to deliver the very best service every time, but we accept that sometimes it may not meet your expectations.

We value hearing from carers, as we genuinely want to keep improving how we support you. If you want to give us feedback or make a complaint, we would love the chance to address your concerns. Complete the feedback form below or call us on 6144 3700 or email us on

If you are unhappy with how we respond to your feedback or complaint or you simply prefer support from external organisations, you may do so from;

  • Ombudsman (1800 001 170).

  • The Anti-Discrimination Commissioner (1300 305 062);

  • Advocacy Tasmania (1800 005 131);

  • National Disability Abuse and Neglect Hotline (1800 880 052);

  • Health Complaints Commissioner (1800 001 170)

The policy that manages feedback and complaints is available here.

Feedback Form

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